MSc Public Service Management

The University has a long tradition of providing high-quality public services courses, and has successfully delivered such postgraduate programmes for over 20 years. The MSc Public Service Management is specifically designed for individuals who work in or with public service-related organisations, and is available to study full-time or part-time.

You will examine the challenges faced in public service, making strong links between academic theory and management practice to establish a relevant context. You will also specialise in a key area through your chosen dissertation topic. There are three exit points – Postgraduate Certificate; the Postgraduate Diploma or the full MSc.

Study Mode
Duration Start Date Campus Campus Code
Full-time 1 Years September Treforest A
Part-time 3 Years September Treforest A
Study Mode
Duration Start Date Campus Campus Code
Full-time 1 Years September Treforest A
Part-time 3 Years September Treforest A

Stage 1 – Postgraduate Certificate

  • Managing Resources and Projects
    Develop the capability of dealing with current issues associated with resourcing the UK public sector.
  • Managing People and Organisations in the Public Sector
    Analyse key concepts in organisational behaviour and management and evaluate these in a public sector context.
  • Strategy and Leadership
    Critically evaluate various approaches to strategy and leadership in the public service context and gain the practical skills to lead and manage services effectively.

Stage 2 – Postgraduate Diploma
You will study the equivalent of three full modules:

  • Policy and Innovation
    Develop an awareness of different theoretical approaches to public policy making and the ability to promote reflective thinking around public service innovation.
  • Partnership, Improvement and Delivery
    Critically appraise recent approaches to managing and improving performance. You’ll examine and analyse the opportunities and constraints of providing collaborative public services.
  • Conducting Research
    Develop your ability to plan, execute and write up a piece of research whilst gaining a critical understanding of the nature of social and policy research.

Stage 3 – MSc
You will complete a dissertation on a topic you have selected.


You can study full-time or part-time. Full-time study involves completing the six taught modules and the dissertation over one full academic year. There will be 12 class contact hours delivered over two days each week.

For part-time students, the taught component is delivered over two academic years, with a commitment of around six hours on one day each week. You can expect to complete the course over three academic years, but our flexible modular structure allows you to study at your own pace and combine study with work and/or personal commitments.


You will be assessed by coursework for each module, usually through work-based assignments that involve the application of academic theory to work practice.

You will usually be expected to have an Honours degree of class 2:2 or above in any discipline.

For applicants who do not possess a degree, a minimum of two years’ middle management experience with associated training, may be taken into account via the Accreditation of Prior Learning (APL)/Accreditation of Prior Experiential Learning (APEL) mechanism (University regulations will apply). If you have relevant prior qualifications, you could obtain exemptions from certain modules.

Full-time fees are per year. Part-time fees are per 20 credits. Once enrolled, the fee will remain at the same rate throughout the duration of your study on this course.

August 2017 - July 2018 Fees

  • Full-time UK and EU:  £6000 
  • Full-time International:  £12600 
  • Part-time UK and EU:  £670  per 20 credits.

August 2018 - July 2019 Fees

  • Full-time UK and EU: TBC
  • Full-time International:  £13000 
  • Part-time UK and EU: TBC

Additional Costs

Students have access to a wide range of resources including textbooks, publications, and computers in the University’s library and via online resources. In most cases they are more than sufficient to complete a course of study. Where there are additional costs, either obligatory or optional, these are detailed below. Of course students may choose to purchase their own additional personal resources/tools over and above those listed to support their studies at their own expense. All stationery and printing costs are at a student’s own expense.

* Obligatory

Item Cost
Other : Textbooks
Textbooks unlikely to exceed £250 per year

Apply directly to the University if you are applying for a part-time, professional or postgraduate course, an Erasmus/Exchange programme, the Legal Practice (part-time) course, to top up your Foundation Degree or HND, or to transfer to USW from another institution.    

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Admissions statement 

If you are a manager, or aspire to a position of significant managerial responsibility in a public, quasi-public or voluntary organisation, this course will develop your understanding, competence and confidence as a manager.

The course will improve your ability to manage projects effectively, from setting objectives and producing plans to analysis and evaluation.

Upon graduation, not only can you be confident in your knowledge and understanding of the role of a manager within the public sector, but, you will have the key transferable skills to enable you to deliver best practice in the workplace.

Our Careers and Employability Service

As a USW student, you will have access to advice from the Careers and Employability Service throughout your studies and after you graduate.

This includes: one-to-one appointments from faculty based Career Advisers, in person, over the phone or even on Skype and through email via the "Ask a Question" service. We also have extensive online resources for help with considering your career options and presenting yourself well to employers. Resources include psychometric tests, career assessments, a CV builder, interview simulator and application help. Our employer database has over 2,000 registered employers targeting USW students, you can receive weekly email alerts for jobs.

Our Careers service has dedicated teams: A central work experience team to help you find relevant placements; an employability development team which includes an employability programme called Grad Edge; and an Enterprise team focused on new business ideas and entrepreneurship.